Capability 06

Build the judgement in-house.

Sessions on your own systems and playbooks you keep, so day-to-day decisions don't depend on whichever vendor was in the room last. Or on us.

Best fit: less reliance on outside advice

Downloads

take it to the meeting

Service sheets follow one standard across all six capabilities. Engagement status on each sheet is taken from the live catalogue.

The problem

what goes wrong

Training usually solves the wrong problem. Teams learn a product's interface, not the judgement behind it. The knowledge expires with the next release or the next vendor.

The dependency is the real cost. When every meaningful decision needs an outside opinion, the organisation isn't building capability. It is renting it.

What we do

four pieces

Working sessions

Hands-on with your own systems and data, not a generic sandbox.

Decision playbooks

How to evaluate a tool, scope a pilot and know when to walk away. Written down, reusable.

Role-specific depth

Different material for the people building, the people buying, and the people accountable.

Documentation that outlasts tenure

The knowledge stays when the person who attended moves on.

Tools & resources

how this service uses them

Free tool AI Roadmap Builder Running the builder with each team is a training session in itself: people learn to score value, data and risk the same way. Build your roadmap → Free tool AI Readiness Scorecard Its skills and operating-model questions set the baseline we train from. Open → Free · Mondays The Weekly Brief Ten minutes of reading every Monday for the people who will run the tools. Open →

Downloads for this service are above. All free tools run in your browser and need no email.

In the news4 stories

15 Apr 2026TechRadar Pro
Gallup survey finds half of US employees now use AI at work in some way
Why it matters here. Use is spreading faster than it changes how work is done. Training closes that gap.
12 Nov 2025Journal of Accountancy
Lurking in the shadows: the costs of unapproved AI tools
Why it matters here. Staff are using tools nobody approved, often with sensitive data. Training has to start from that reality.
26 Jun 2025BCG
AI use is mainstream, but frontline adoption has stalled and few staff feel trained
Why it matters here. Only about a third of employees feel adequately trained. Hands-on time with coaching lifted regular use.
23 Apr 2025Microsoft
2025 Work Trend Index: leaders know far more about AI agents than their staff
Why it matters here. A knowledge gap between leaders and employees is where enablement starts.

Picked for this service and checked against the source. More each Monday in The Weekly Brief.

What good looks like

6 of 6 covered

What buyers are increasingly measured against here, taken from the frameworks doing the measuring. Each line names the engagement that covers it. Where nothing does yet, the row says so.

Capability	What done properly looks like	Covered by
Training aimed at real behaviourAdoption practice	Material is built from what teams already use, including the unsanctioned tools, rather than a generic syllabus.	6.2 Role-Based Training Program
Role-appropriate depthISO/IEC 42001 · Competence	Builders, buyers and accountable owners get different material, because they make different decisions.	6.2 Role-Based Training Program
Hands-on with your own systemsAdoption practice	People practise in the environment they actually work in, so what they learn survives contact with it.	6.2 Role-Based Training Program
Written playbooks that outlast attendanceKnowledge management practice	Decisions are documented as repeatable procedures, so knowledge does not leave with the person who attended.	6.3 Decision Playbook Library
A measurable change after the sessionNIST AI RMF · Measure	Behaviour is re-measured afterwards, so enablement produces a number rather than a feeling.	6.2 Role-Based Training Program
A low-friction way in for new teamsAdoption practice	There is a short, cheap first session that does not require a budget cycle to approve.	6.1 Lunch & Learn

Sample report: 808 Adoption Shift

808 demo dataset

Lakeshore Example Co. · Fictional demo company · sample data, not a client

Fictional demo company · sample data, not a client

Lakeshore Example Co.

A fictional 1,200-person distributor we use to show what our reports look like. Every number below is invented for the demo.

4 teams trained over one program
Sanctioned share of AI use rose in every team
Largest shift: Finance, 22% → 66%
Playbooks adopted: tool evaluation, pilot scoping

Engagements & products

status shown

The deliverables behind this capability. We publish what is live and what is still being built rather than implying a bench we don't have.

6.1 Entry Planned

Lunch & Learn

Free or low-cost workshop · 60–90 min

One topic, one session, your team: evaluating a tool, scoping a pilot, or where AI genuinely helps this particular group. Low friction by design, and the questions asked in the room tell us what you actually need.
6.2 Anchor engagement Planned

Role-Based Training Program

Fixed-fee program

Separate tracks for the people building, buying and accountable. Run on your own systems and data, not a generic sandbox, so what people learn survives contact with the real environment.

Shadow Scanner Per-team usage shows who has already adopted something unsanctioned, so the material targets real behaviour. A re-scan afterwards shows whether it moved.
6.3 Anchor engagement Planned

Decision Playbook Library

Productised template pack

Written playbooks you keep: how to evaluate a tool, how to scope a pilot, how to judge when to walk away, and how to escalate an incident. The deliverable that survives the person who attended the session leaving.

Status is kept in one place and shown as it stands. See the full catalogue across all six capabilities.

How Shadow Scanner helps

platform intelligence & risk telemetry

Training lands when it starts from what people already do. Shadow Scanner shows which teams use which applications, so sessions target real behaviour instead of a generic syllabus. A re-scan afterwards shows whether it moved.

More about Shadow Scanner

What you walk away with

the outcome

A team that can run the next evaluation without us, and the written material to bring new people to the same standard.

The trade-off. Done well, this reduces how much you need us. That is the point of it.

The five stages

Tell us what you're running.

A person replies within one business day.

Talk to us